--- title: "Austria & Bosnia-Herzegovina" slug: "austria-bosnia-herzegovina" description: "Rotary Polaris Support Austria & Bosnia-Herzegovina" tags: ["Support Austria"] updated: 2025-06-25T12:37:18Z published: 2025-06-30T22:00:04Z canonical: "docs.rotary-polaris.ch/austria-bosnia-herzegovina" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.rotary-polaris.ch/llms.txt > Use this file to discover all available pages before exploring further. # Austria & Bosnia-Herzegovina ## Polaris Support If you have any inquiries regarding Polaris or need assistance, please adhere to the escalation path outlined below: > [!NOTE] > USER → CICO → DICO → POLARIS TEAM **Club members** should always reach out to the **CICO** **within their club** initially. If there is no CICO in the club, the secretary assumes this responsibility. CICOs, district officers, and webmasters of the Foundation, Fellowships, and other Rotary organizations should reach out to the **DICO** within their district. ### DICOs and their deputies **District 1910 – Otmar Schranz** [dico1910@rotary.at](mailto:dico1910@rotary.at) **District 1920 – Christian Mayer** [dico1920@rotary.at](mailto:dico1920@rotary.at) --- The [Polaris team](/polaris/docs/polaris-team) serves as the contact point for DICOs. They exclusively utilize the **RedMine ticketing system** for their requests. > [!WARNING] > PLEASE CONSIDER > > Please adhere to this escalation path and refrain from emailing DICOs or Team Polaris directly, even if you have personal connections with them. They are unable to respond. All inquiries are handled solely through the established processes. Club Internet Communication Officer (IT) District Internet Communication Officer (IT)