Required Information for Account Verification

When you apply for a the online payment feature in Polaris, a donation page and a webshop, your organization has to be verified by Payrexx, the online payment provider. Read carefully here the text about account verification by Payrexx.

Rotary organizations are associations and must provide the following information:

1. Information about the Club

The club needs to provide the following details:

  • Type of legal entity = Association

  • Full legal name

  • Commercial register number (optional)

  • VAT number (optional)

  • Club description

  • Official club address

  • Club Website

  • Imprint (About us) – Club web page that includes the club's contact address and email.

  • Club contact details

  • Board register

  • Club constitution / statutes

2. Personal details of the representatives

This term denotes the individual legally empowered to sign documents. In situations involving multiple signatures, a minimum of two legal representatives must be specified.

A member of the Board must be designated who possesses oversight authority over the organization and has the power to manage the organization's resources.

The following information and documents are required to be provided for each person:

  • First name and surname

  • Date of birth

  • Email address

  • Phone number

  • Colored copy of an identity document (only ID card, passport, or driver’s license are acceptable)

    The uploaded copy of the identification must meet the following requirements:

    • The identification must be valid and not expired.

    • Both the front and back must be visible.

    • The image of the identification must be legible, of good quality, and in color.

    • All four corners must be visible, not cropped or incomplete.

    • The file format must be JPG or PNG.

  • Home address and country

  • Confirmation of home address (only electricity, water or telephone bills, bank statement, or official document are valid).

    The following documents are accepted for home address confirmation:

    • Electricity, water or telephone bill

    • Bank or credit card statement (feel free to make amounts illegible)

    • Official document like letter from a government agency, Tax document

    • Proof of residence

    The uploaded documents must meet the following requirements:

    • Issued within the last 6 months (date must be visible).

    • The person's full name and home address must be visible.

    • Must be of good quality, legible, and in color.

    • All four corners must be visible, not cropped or incomplete, although irrelevant information can be hidden.

3. Bank account details

For the bank account to which Payrexx will make payouts, the following information is needed:

  • Currency of the account

  • Country of the bank

  • SWIFT code (BIC)

  • IBAN number

Banks enforce rigorous policies and typically only process payments when the name of the payee exactly corresponds to that of the account holder. Therefore, it is essential to supply accurate payment details and the appropriate business type. Associations or non-profit organizations are required to maintain an account under the organization's name.


FAQ

What is required for a Rotary organization to apply for the online payment feature in Polaris?

The organization must be verified by Payrexx and provide specific information about the club, personal details of representatives, and bank account details.

What information about the club must be provided during the verification process?

The club must provide details such as the type of legal entity, full legal name, club description, official address, website, contact details, and club constitution.

What personal details are needed for the representatives of the organization?

Each representative must provide their first name, surname, date of birth, email address, phone number, a colored copy of an identity document, home address, and confirmation of home address.

Are there specific requirements for the identification document submitted?

Yes, the identification must be valid, legible, in color, and show both the front and back, with all four corners visible.

What bank account details are necessary for Payrexx payouts?

The required bank account details include the currency of the account, country of the bank, SWIFT code (BIC), and IBAN number.

Is it mandatory for the bank account to be in the organization's name?

Yes, associations or non-profit organizations must maintain a bank account under the organization's name.

What types of documents can be used to confirm a representative's home address?

Accepted documents include electricity, water or telephone bills, bank statements, or official documents from a government agency.

How recent must the documents for home address confirmation be?

The documents must be issued within the last 6 months.